Posts By : Ryan Rodriguez

How to Leverage Salesforce Communities For a People-Centric Business

B2B and B2C businesses are shifting the focus to people, enabled by Salesforce Communities. For more information on Salesforce Communities, check out all the information on Salesforce Community Cloud. Salesforce Communities enable companies of all sizes to build beautifully branded CRM-powered portals, forums, sites, and mobile apps faster than ever before. They connect your business…

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How to Use Salesforce Service Cloud to Improve Customer Experience

Thousands of businesses are using Salesforce Service Cloud to improve customer experience, and you can too. Here’s how… Salesforce Service Cloud and Kadence can help you create 32% more customer happiness with complete customer support software. Acquiring a new customer can cost five times more than retaining an existing customer. Customers now have more options…

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9 Questions to Ask When Choosing a Salesforce Implementation Partner

When investing in a Salesforce implementation partner, gathering all the right information is key to success. Choosing a Salesforce implementation partner that is reliable and trustworthy can be a lengthy process of interviewing various partners and consultants. Learning the processes and familiarizing yourself with the Salesforce lingo while getting acquainted with partners can be a…

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