Salesforce

salesforce admin goals 2020
Ring in 2020 with These Salesforce New Year’s Resolutions

A roundup of the most inspirational resources to check off all your 2020 Salesforce Admin goals For Salesforce admins, a new year presents an opportunity to strengthen your environment, learn new features, apply best practices, and really set the tone for the rest of the year. This new year comes with the added pressure of…

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Salesforce Partner
7 Signs Your Current Salesforce Partner Is a Bad Fit

Chances are if you’re a Salesforce customer, you have enlisted the help of a Salesforce partner for at least some of the process – implementations, customizations, integrations, and ongoing projects. Working with a certified Salesforce partner who can share their technical and business expertise helps you get the most out of your Salesforce investment.  Of…

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Dreamforce 2019
7 Sessions We’re Excited to Attend at Dreamforce 2019

It’s that time of year again. As #SalesforceOhana, you know that I’m referring to Dreamforce 2019! It will be my 3rd visit to Dreamforce, and I am especially excited about San Fransico weather, Fleetwood Mac, and all of the sessions.  With all the action at Dreamforce across the city, it’s easy to get distracted. I…

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B2B Marketing Analytics
4 Pardot B2B Marketing Analytics Reporting Dashboards (and how to build them)

A version of this post was originally published on kadencedigital.com. How to Customize the Ultimate Pardot B2B Marketing Analytics Reporting Dashboards for All Your Burning Marketing Questions What are Pardot B2B Marketing Analytics reporting dashboards? As marketers, we are constantly searching for the best tools to prove campaign ROI. Today, we understand that the ROI…

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implementing new technology
Implementing New Technology – how to introduce new technology to your team that hates change

A version of this Implementing New Technology post was originally published on AcuScheduler.com. From the bottom line view, the success of implementing new technology, whether it be a new appointment scheduling tool or a CRM, is driven by sustained Return on Investment and how quickly that ROI can be realized. Implementing new technology, especially when it changes…

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client engagement with Salesforce
Manage Every Aspect of Client Engagement with Salesforce

Meet our Principal Consultant, Daniel Sienkiewicz, and his take on AEC and O&G engagement through Salesforce  When I worked at Salesforce, the most accomplished Account Executive that I ever had the pleasure of working with used to say he wished he could change the name from “Salesforce” to “Engagement Force”. Too long for a good…

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How to Leverage Salesforce Communities For a People-Centric Business

B2B and B2C businesses are shifting the focus to people, enabled by Salesforce Communities. For more information on Salesforce Communities, check out all the information on Salesforce Community Cloud. Salesforce Communities enable companies of all sizes to build beautifully branded CRM-powered portals, forums, sites, and mobile apps faster than ever before. They connect your business…

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How to Use Salesforce Service Cloud to Improve Customer Experience

Thousands of businesses are using Salesforce Service Cloud to improve customer experience, and you can too. Here’s how… Salesforce Service Cloud and Kadence can help you create 32% more customer happiness with complete customer support software. Acquiring a new customer can cost five times more than retaining an existing customer. Customers now have more options…

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5 Salesforce Resources and Blogs We Can’t Stop Reading

A Roundup of Our Favorite Salesforce Resources and Blogs for Insider Knowledge As a Salesforce silver consulting partner, it is important to stay up to date on all things Salesforce. To stay in the know, we use Salesforce TrailHeads and resources, as well as follow some great Salesforce thought leaders’ blogs. These resources give us…

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