Salesforce Partner
7 Signs Your Current Salesforce Partner Is a Bad Fit

Chances are if you’re a Salesforce customer, you have enlisted the help of a Salesforce partner for at least some of the process – implementations, customizations, integrations, and ongoing projects. Working with a certified Salesforce partner who can share their technical and business expertise helps you get the most out of your Salesforce investment.  Of…

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Dreamforce 2019
7 Sessions We’re Excited to Attend at Dreamforce 2019

It’s that time of year again. As #SalesforceOhana, you know that I’m referring to Dreamforce 2019! It will be my 3rd visit to Dreamforce, and I am especially excited about San Fransico weather, Fleetwood Mac, and all of the sessions.  With all the action at Dreamforce across the city, it’s easy to get distracted. I…

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B2B Marketing Analytics
4 Pardot B2B Marketing Analytics Reporting Dashboards (and how to build them)

A version of this post was originally published on kadencedigital.com. How to Customize the Ultimate Pardot B2B Marketing Analytics Reporting Dashboards for All Your Burning Marketing Questions What are Pardot B2B Marketing Analytics reporting dashboards? As marketers, we are constantly searching for the best tools to prove campaign ROI. Today, we understand that the ROI…

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retail technology
Finding Opportunity in the Retail Technology Transformation

A version of this post was originally published on AcuScheduler.com. The retail industry is undergoing radical transformation today, and retail technology is at the center of it all. While we all know the growing numbers behind e-commerce – According to a recent report by Market Track, 78% of younger shoppers (ages 18-29) said they preferred…

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client engagement with Salesforce
Manage Every Aspect of Client Engagement with Salesforce

Meet our Principal Consultant, Daniel Sienkiewicz, and his take on AEC and O&G engagement through Salesforce  When I worked at Salesforce, the most accomplished Account Executive that I ever had the pleasure of working with used to say he wished he could change the name from “Salesforce” to “Engagement Force”. Too long for a good…

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How to Leverage Salesforce Communities For a People-Centric Business

B2B and B2C businesses are shifting the focus to people, enabled by Salesforce Communities. For more information on Salesforce Communities, check out all the information on Salesforce Community Cloud. Salesforce Communities enable companies of all sizes to build beautifully branded CRM-powered portals, forums, sites, and mobile apps faster than ever before. They connect your business…

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Tech Trek 2019
Join Kadence Collective for Tech Trek 2019

Come celebrate Fiesta with the San Antonio tech community Fiesta in San Antonio is one of our favorite times of the year. As members of the tech district, we love celebrating Fiesta at Tech Trek – the only official tech event during Fiesta. For the second year in a row, we will be a hosting…

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How to Use Salesforce Service Cloud to Improve Customer Experience

Thousands of businesses are using Salesforce Service Cloud to improve customer experience, and you can too. Here’s how… Salesforce Service Cloud and Kadence can help you create 32% more customer happiness with complete customer support software. Acquiring a new customer can cost five times more than retaining an existing customer. Customers now have more options…

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5 Salesforce Resources and Blogs We Can’t Stop Reading

A Roundup of Our Favorite Salesforce Resources and Blogs for Insider Knowledge As a Salesforce silver consulting partner, it is important to stay up to date on all things Salesforce. To stay in the know, we use Salesforce TrailHeads and resources, as well as follow some great Salesforce thought leaders’ blogs. These resources give us…

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